When Phone Systems Become UC Systems

Nov 19

When Phone Systems Become UC Systems

When Phone Systems Become UC Systems
If you follow any of the work I have been doing over the last few weeks you will notice that I have been spending time on the Microsoft Response Point software and accompany product lines. In anlyzing the product’s positioning and relevance within the small business space a glaring trend emerged: phone systems are becoming unified [...]

If you follow any of the work I have been doing over the last few weeks you will notice that I have been spending time on the Microsoft Response Point software and accompany product lines. In anlyzing the product’s positioning and relevance within the small business space a glaring trend emerged:

phone system’; return true” onmouseout=”top.window.status=”; return true” target=”_blank”>phone systems are becoming unified communications (UC) systems

Today, systems from the likes of Digium and trixbox are no longer phone systems, they are really unified communications systems that offer a “phone system” as one of the many features of their product. In fact, these two companies are not alone in their creation of “more then a phone system.” Almost every company I talk to, work with, or am watching, is moving their phone system to a UC system and the culprit is our friend, integration. For as soon as phone system opens-up, integrates with everything and ties together historically separate communications systems, it has crossed the chasm from phone system to UC system. It is no longer a phone system, but a UC system with phone system capabilities.

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This post was from Garrett Smith’s VoIP Insights blog. Don’t miss another one of Garrett’s posts. Subscribe for FREE here. Want to save money and make FREE international calls? Visit Mobile VoIP Review.

When Phone Systems Become UC Systems